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The Nicest Space
Privacy Policy

 

Effective Date: February 26, 2025

1. INTRODUCTION

The Nicest Space (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, contact us, or engage with our services. We comply with all applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant regulations. By using our services, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

We collect personal and technical information from users when they interact with our website or services. This includes:

a) Information You Provide Directly

We collect the following details when users interact with our services:

  • Contact and Inquiry Information: First name, last name, email, phone number, address, and any details submitted through our contact form regarding space(s) users need help with, goals, and budget range.

  • Booking Details: When scheduling a service visit, in addition to the contact information, we also collect the preferred date, time, and location for our team to visit.

  • Account Registration Data: Users can create accounts by signing up with an email address or via third-party authentication services, such as Google, Facebook, or other email providers. When using these third-party login options, we may collect:

    • Name associated with the third-party account.

    • Email address used for authentication.

    • Profile picture (if available).

    • Any other public profile information users have authorized the third-party provider to share.

  • Testimonials and Reviews: If users submit reviews or testimonials, we collect and may publicly display this content on our website.

  • Blog Interactions: If users comment on blog posts, subscribe to newsletters, or interact with content, we may collect names, emails, and comments.

b) Information We Collect Automatically

When users visit our website, we automatically collect technical and usage data, including:

  • Device Information: Type of device used to access our site (e.g., mobile, tablet, desktop), operating system, and device settings.

  • Browser Data: Browser type and version, language preferences, and browser settings.

  • IP Address & Geolocation: IP address, approximate location (city/state), and internet service provider (ISP).

  • Usage and Interaction Data: Pages viewed, time spent on our website, links clicked, referral source (how you arrived at our site), and scroll activity.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels to monitor site usage, remember user preferences, and provide a better user experience. Users can manage or disable cookies through browser settings.

c) Information from Third-Party Sources

In addition to direct user-provided data, we may receive additional information about users from third-party sources, including:

  • Social Media and Engagement Data: Interactions with our content on third-party platforms, such as likes, shares, comments, and follows.

  • Analytics and Advertising Partners: We may collect aggregated demographic and preference data to improve marketing and personalize user experience.

 

3. HOW WE USE YOUR INFORMATION

We use the personal and technical information we collect for the following purposes:

  • To provide and manage our services, including processing bookings, responding to inquiries, and facilitating client-vendor interactions.

  • To authenticate and manage user accounts, including verifying login credentials when users sign up through email, Google, or Facebook.

  • To personalize user experience, including tailoring service recommendations based on user preferences and past interactions.

  • To improve website functionality, including analyzing site performance, troubleshooting issues, and optimizing user interface.

  • To process transactions, including managing payments, invoices, and billing-related activities.

  • To communicate with users, including responding to inquiries, sending confirmations, follow-ups, service updates, newsletters, and promotional materials.

  • To enforce our Terms and Conditions, investigate violations, and prevent fraudulent, abusive, or unauthorized activities.

  • To comply with legal obligations, including regulatory compliance, responding to lawful requests from authorities, and enforcing consumer protection laws.

  • To protect our users and business, including detecting and preventing security threats, fraud, and other malicious activities.

  • To manage marketing and advertising efforts, including delivering targeted ads, analyzing customer preferences, and improving engagement strategies.

  • To facilitate testimonials and reviews, ensuring authenticity and promoting user-generated content while obtaining necessary permissions.

  • To provide customer support, including resolving disputes, technical issues, and service-related inquiries.

  • To develop new services and features, using analytics and user feedback to improve and expand our offerings.

  • To fulfill business transfers, such as mergers, acquisitions, or sales, in compliance with applicable data protection laws

 

4. SHARING OF INFORMATION

We do not sell personal data. However, we may share user information under the following legally permitted circumstances:

a) Service Providers & Business Partners

We may share necessary user information with third-party vendors, service providers, and business partners who assist in service fulfillment, including:

  • Payment processors for handling transactions securely.

  • Booking and scheduling platforms to facilitate appointments.

  • Marketing and advertising partners for targeted campaigns, analytics, and engagement tracking.

  • Cloud storage and IT service providers to securely store and manage user data.

  • Professional consultants (e.g., legal, accounting, insurance providers) for compliance and business operations.

b) Legal and Regulatory Compliance

We may disclose user information if required by law, court order, or a governmental authority, including:

  • To comply with legal obligations, regulations, or law enforcement requests (e.g., subpoenas, investigations, or tax authorities).

  • To protect the rights, property, and safety of our business, clients, and others, including fraud prevention and security measures.

  • To enforce our Terms and Conditions and investigate potential violations.

c) Business Transfers & Corporate Transactions

In the event of a merger, acquisition, sale of assets, or restructuring, user information may be transferred as part of the business transition. We will notify users before such a transfer occurs, subject to applicable legal requirements.

d) Third-Party Integrations & Authentication Services

If users sign up using Google, Facebook, or other third-party authentication services, we may share relevant account data with these platforms in accordance with their respective policies.

e) Aggregated & De-Identified Data

We may share aggregated, anonymized, or de-identified data that does not personally identify individuals for statistical, research, or analytical purposes.

f) Consent-Based Sharing

We may share user data with third parties when explicit consent has been provided for a specific purpose not covered under this policy.

5. STATE-SPECIFIC PRIVACY POLICY

This State-Specific Privacy Disclosure ("Disclosure") supplements The Nicest Space Privacy Policy. The Nicest Space Privacy Policy describes the personal information we collect, the sources from which we collect it, the purposes for which we use it, the limited circumstances under which we share personal information, and with whom we share it.

These additional disclosures are required by the following laws:

  • California Consumer Privacy Act (CCPA)

  • Colorado Privacy Act (CPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Utah Consumer Privacy Act (UCPA)

  • Virginia Consumer Data Protection Act (VCDPA)

This Disclosure also serves as a Notice at Collection under the California Consumer Privacy Rights Act (CPRA).

a) Categories of Personal Information Collected

The personal information that The Nicest Space collects, or has collected from consumers in the twelve months prior to the effective date of this Disclosure, falls into the following categories established by applicable privacy laws, depending on the services used:

  • Your name, email, phone number, mailing address, IP address, and account login information if you create an account with us.

  • Personal Information: Contact details, user preferences, and details you provide when booking services or filling out a contact form.

  • Commercial Information: Information related to service bookings, inquiries, budget preferences, and interactions with our vendors.

  • Internet or Other Electronic Network Activity Information: Browsing behavior on our website, interaction with our content, and engagement with our blog.

  • Geolocation Data: Your approximate location when accessing our website (if enabled on your device).

  • Audio or Visual Information: If you provide testimonials or reviews, we may display them on our website or other platforms.

  • Inference Data: Information about your home or business preferences, service interests, and engagement with The Nicest Space based on interactions with our platform.

b) Categories of Personal Information Disclosed for a Business Purpose

The personal information that The Nicest Space disclosed to third parties, as identified in the Sharing of Information section of our Privacy Policy, about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure falls into the categories listed above, depending on which of our services was used.

c) Advertising & Marketing Practices

As explained in our Privacy Policy, The Nicest Space may share limited personal information to help ensure users receive more relevant marketing communications, promotional offers, and targeted advertising related to our services. This includes:

  • Marketing emails about .

  • Advertisements displayed on third-party platforms to reach relevant audiences.

  • Analytics and tracking to measure ad effectiveness and user engagement.

d) Your Data Rights

Depending on your location, you may have specific data rights under the laws listed above, including:

  • The right to know what personal information we collect and how we use it.

  • The right to access your personal information in a portable format.

  • The right to correct or delete your personal information, subject to legal exceptions.

  • The right to opt-out of targeted advertising, profiling, or data sharing for marketing purposes.

  • The right to non-discrimination, meaning you will not receive different prices or service levels for exercising your data rights.

To exercise your rights, please contact us at [Insert Contact Email] with your request.

e) No Sale of Personal Information

In the twelve months prior to the effective date of this Disclosure, The Nicest Space has not sold any personal information as defined under applicable privacy laws.

f) Sensitive Personal Information Disclosure

The Nicest Space does not use or disclose sensitive personal information (such as financial data or biometric information) for any purpose not expressly permitted by applicable privacy laws.

g) Retention Policy

We retain your personal information for as long as necessary to:

  • Provide you with continued access to our services.

  • Fulfill the relevant purposes described in .

  • Comply with .

Once data is no longer needed, we securely delete or anonymize it in accordance with regulatory requirements.

h) Non-Discrimination Statement

The Nicest Space will not discriminate against any consumer for exercising their privacy rights. You will not be denied services, charged different prices, or provided a lower quality of service for asserting your rights under applicable laws.

i) De-Identified Data Disclosure

The Nicest Space may use de-identified data for research, analytics, and business insights. We maintain such data without attempting to re-identify it or treating it as personal data subject to privacy laws.

j) Profiling Disclosure

The Nicest Space does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as defined under applicable privacy laws.

6. DATA SECURITY MEASURES

We take appropriate measures to protect user information from unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers, and access restrictions. However, no data transmission over the internet is 100% secure, and users should take precautions when sharing information online.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and tracking technologies to enhance user experience, analyze website traffic, and enable personalized marketing. Users can manage cookie preferences through their browser settings. For more information, visit our Cookies Policy.

8. THIRD-PARTY LINKS

Our website may contain links to third-party sites, including social media platforms (e.g., Google, Facebook). This Privacy Policy does not cover external sites, and we encourage users to review their policies before sharing personal data.

9. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, complying with legal obligations, and resolving disputes.

a) Data Retention Periods

  • User Accounts & Profiles: Retained for as long as the account remains active. If a user requests deletion, we will anonymize or securely erase personal data unless legal or regulatory obligations require retention.

  • Booking and Transaction Data: Retained for at least 7 years to comply with tax laws, financial regulations, and accounting standards.

  • Contact Forms & Inquiry Data: Retained for up to 2 years from the last communication to facilitate follow-ups and customer support.

  • Testimonials & Reviews: Retained indefinitely unless a user requests removal.

  • Marketing & Communication Preferences: Retained until a user opts out of marketing communications.

  • Website Usage & Analytics Data: Retained for 12–24 months, depending on the nature of the data, to improve services and analyze trends.

b) Legal & Regulatory Compliance

We may retain certain personal information beyond standard retention periods when required to:

  • Comply with .

  • Resolve .

  • Maintain necessary records for purposes.

c) Data Deletion & Anonymization

Once the retention period expires, we will:

  • Securely delete or anonymize personal information.

  • Ensure data is no longer identifiable, following industry-standard methods for encryption and erasure.

If you wish to request deletion or access to your personal information, please contact us at thenicestspace@gmail.com.

10. CHILDREN’S PRIVACY

The Nicest Space does not knowingly collect, use, or share personal information from individuals under 13 years of age in compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable privacy laws. If we become aware that we have inadvertently collected personal data from a child under 13 years old (or under 16 where required by applicable state laws such as the California Consumer Privacy Act - CCPA/CPRA), we will promptly take steps to delete the information. Parents or legal guardians who believe their child may have provided personal data to us can contact us at thenicestspace@gmail.com to request its removal. Our website and services are intended for individuals 18 years or older, 

and we do not market to or knowingly engage with minors.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of our website signifies acceptance of the updated terms.

12. CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your rights, please contact us at:
The Nicest Space

PO BOX 72 Mukilteo, WA 98275

Email: thenicestspace@gmail.com

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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